Shipping policy
Transparent Pricing
All charges - including product price and shipping fees - are displayed in full at checkout. There are no hidden fees or surprise charges.
For International Orders (Outside of USA), Customers are liable for paying any custom duties and taxes at the destination.
Where We Ship From
We primarily ship all orders from our US warehouse, ensuring fast and reliable delivery across the United States.
In rare cases where an item is temporarily out of stock at our US warehouse, it will be fulfilled directly from our manufacturing facility to ensure you still receive your order.
Shipping Partners
We ship with trusted, reliable carriers:
FedEx · UPS · USPS · DHL
Processing Time
Orders received before 11:00 AM CST are processed and prepared for dispatch the same business day.
Orders placed after 11:00 AM CST will be processed on the next business day.
Please note that shipments are dispatched every Monday to Friday.
Orders are not Processed on Weekends, National and Local Holidays.
Delivery Timeframes
| Destination | Estimated Delivery |
|---|---|
| United States (Domestic) | 4–6 business days |
| International | 7–8 business days |
Orders are processed and shipped within 24 hours of purchase on business days. We do not process orders on weekends - orders placed on Friday will be dispatched the following Monday.
During Peak Oktoberfest Season, Order Processing can take upto 48 hours.
Business days exclude weekends and public holidays.
Shipping Address
Please double-check your shipping address before completing your order. Orders delivered to an incorrectly entered address are not eligible for a refund. We are also not responsible for the resending the package free of charge.
If an error occurs on the carrier's end, we will fully support you in resolving the issue.
If an order is returned to us because of an incorrect or undeliverable address, we will deduct the actual shipping costs from your refund.
Duties & Taxes - International Orders
International shipments may be subject to import duties and taxes upon arrival in your country. These charges are the sole responsibility of the customer and are collected by your carrier or local customs authority at the time of delivery. The applicable amount is determined by your country's import laws.
Late Delivery OR Carrier Issues
We use Fedex, UPS, USPS and DHL for our Shipments.
Our Orders are pick, pack and shipped withing 24 hours during Off Season and in 48 Hours during Peak Oktoberfest Season.
Carrier Issues:
- If a delivery error occurs on the carrier's end, we will fully support you in resolving the issue. However, we cannot be held liable for any loss or late delivery caused by the carrier beyond our control.
Package Lost:
- If your package is confirmed lost by the carrier, we will send a replacement order at no additional cost. If the item is no longer in stock, you can select the alternate item or we will issue a full refund instead.
Order Tracking & Support
Once your order has been dispatched, a tracking number will be sent to your registered email address so you can monitor your shipment's progress.
If you have not received your order within the stated timeframe (2-3 Days of Placing the Order), please reach out to us at:
📧 support@lederhosenstore.com
Our support team will assist you in tracking your shipment and resolving any delivery concerns.